Help

Here you will find answers to possible questions you may have regarding Cruise Campus. Should you have further questions regarding our training programmes offered on the internet, please do not hesitate to send us an This e-mail address is being protected from spambots. You need JavaScript enabled to view it. . We will respond to your question within 48 hours.

How do I communicate with tutors and participants?

Forums: Every training programme offered has its own forum. This is where you can post your experiences, comments or questions regarding a specific topic or read what other participants have posted and respond to their comments.

E-mails to tutors: Of course, you an also simply send an e-mail as a means of communication. With this, the Cruise Campus offers a knowledge and communication platform which functions well beyond that of simple communication of specific knowledge. Make contact with just click on the button provided in each of the respective training programmes.

Is there confirmation of participation available?

Yes, after successfully completing a training programme you will receive confirmation of your participation.

Can I also work offline?

From a technical point of view, an online training programme (WBT) is nothing more than a website, albeit a very complex website. Given that new text, images, language files and animation are being constantly loaded, it is not recommendable to disconnect the internet connection. Every training programme however contains documents (PDF downloads) that have been created for preparation and for review. These contain all essential information and have been optimised for offline work.

Can I download and save portions of the training programme (WBT)?

In principle, of course you can download and save contents from the net, such as individual graphics contained in the text. If this is not intended or expressly permitted for the WBT, then the usual legal limitations for the internet apply. This means: If someone repeatedly saves or changes the contents, makes the contents available to third parties or further utilises the contents of a WBT without the expressed permission of the Cruise Campus and its authors, this person will be infringing on patent rights and copyright law.

Does it make a difference if I complete the course online or if I download it and print it out?

The courses have been designed as online courses. For this reason, there are interactive applications that make the course of study easier and more effective. The test at the end of the course can only be completed online. Therefore, it is definitely recommendable to take the course online.

My browser (Internet Explorer, Netscape, etc.) is not displaying the web page properly. What could be the problem?

These web pages are designed to work best with Internet Explorer - at least Version 5.0, Netscape - at least Version 6.0, Mozilla - at least Version 1.0, Opera - at least Version 6.0 and Safari - at least Version 1.0. If you are using an older browser, you can download the most recent version here:

• Firefox
• Internet Explorer

In the event that after you have installed the most recent browser the web page is still not being displayed optimally, you can receive technical help here by clicking on This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .

Please write down which operating system and which browser and version you use.
You will promptly receive an answer as to how to solve the problem.

How can I download the script for a course?

Make sure that you are logged in. Then go to the home page and click under the menu item "Trial Lesson" or "Courses" and select the desired course. A new window will open and you will find yourself on the first page. On the left side of the navigation menu, click on the menu point "Download Script." A page will open up and you will be able to click on the appropriate link to open up the PDF document. If that does not happen, press and hold down the shift key and click on the link. Then you can save the file directly onto your hard drive.

How do I use the search function?

Under CATEGORY / TOPIC, select the respective area and enter the desired term in the line underneath and then click on "Search."

Where do I find the overview page?

Under Site Map at the top of the menu.